Bell Staff

The Bell Desk is located at the main entrance of the hotel. Service is available 24-hours-a-day. Guest Services will be happy to assist you with baggage and luggage storage.

Concierge

The Concierge Desk is located in the Main Lobby. Our Concierge can assist you with dinner reservations, activity bookings, transportation and directions to major attractions in the area.

Dry Cleaning

Next-day dry-cleaning services are available to our guests.

Pet Policy

Fairmont Chateau Lake Louise is a pet friendly hotel however pets are not permitted on the 6th floor of the main building and the 5th floor of the Mount Temple Wing. A charge of $85.00 per room, per night plus taxes applies for pets and will be added to your guestroom folio.* For stays of 6 nights or longer, the charge will not exceed $480.00. In the event extra servicing to the room is required upon checkout, an additional charges starting at $125.00 may apply.Unfortunately, due to health regulations, pets are not allowed in the Food & Beverage areas of the hotel. This includes the outdoor patio, the waiting area outside of dining venues and the Health Club pool deck.Pets are not permitted to be left in the room unsupervised. Should the hotel be forced to remove the pet due to noise concern a $75.00 holding fee will be applied to your guestroom folio.Please note that local bylaws require that dogs must be leashed throughout the Village of Lake Louise. Please be mindful of the resident wildlife (including bears, deer, and coyotes).Additional pet amenities (e.g., baggies) are available through Royal Service by dialing '0.'We hope you and your pet enjoy your stay with us at the Fairmont Chateau Lake Louise. If there is anything we can do to enhance your stay with us, please let us know.*Rate exclusive of tax $15.00 per pet will be donated to the local Bow Valley SPCA, Canada's only no kill, no cage adoption centre.Animals are to be supervised and on a leash at all times. Pet-sitting services are available through Royal Service.

Self-parking

Fairmont Chateau Lake Louise is connected to a partially covered parkade with electrical vehicle charging stations. Self-parking is available to our overnight in-house guests at the following rates: Self-parking: $45 CAD/day.

Ski Storage

The hotel is pleased to provide ski storage at the Bell Desk. The Guest Services team will be glad to assist you. Skis are not permitted on guest floors or within your guest room.

Valet Parking

Fairmont Chateau Lake Louise is connected to a partially covered parkade with electrical vehicle charging stations. Valet parking is available to our overnight in-house guests at the following rates:Valet Parking: $55 CAD/day

Bicycle Rentals

Explore the Rockies on a mountain bike on local trails that vary from beginner to expert. Mountain bike rentals are available at Wilson Sports in Lake Louise village. Activity Cost: from $20 - $40

Boating/Sailing

Lake Minnewanka Boat Tours

The Devil's Gap Cruise begins at the Lake Minnewanka Tours boat dock, a scenic 55-minute drive from The Fairmont Chateau Lake Louise. This interpretive cruise departs several times daily and travels beneath Mt. Aylmer and Mt. Inglismaldie to Devil's Gap. All boats are glass enclosed and heated in case of inclement weather. Activity Cost: from $30

White Water Rafting

Drench everyday routine with an exciting whitewater or gentle scenic rafting trip on the vibrant Kicking Horse River with Wild Water Adventures. Meet in the Chateau Lobby for an informative shuttle trip to Wild Water Adventures new River Base day lodge, complete with comfortable change rooms. All you'll need to bring along is a swimsuit and towel as you will be fully outfitted and prepared for your guided rafting journey by this professional river team. Trips depart twice daily from mid-May through mid-September. Back on dry land, tasty bakery treats and fresh fruit are served along with refreshing hot and cold beverages. Reservations required. Activity Cost: from $49 to $99

Fishing

Cast your line and spend some relaxing hours fishing for lake trout at Lake Minnewanka, located 45 minutes east of Lake Louise. Guided fishing trips on a 22-ft. cabin cruiser are three hours in duration and include all necessary equipment. Trips depart at 9:00 a.m., 1:00 p.m. and 5:00 p.m. A National Parks fishing permit is required and can be purchased for a nominal fee at the Lake Minnewanka office. Activity Cost: from $240 for two adults

Fitness Center

Hours of Operation: Open seven days a week from 6:30 a.m. to 11:00 p.m. The Health Club is located on the 1st floor near the west elevators.

Facility:

• Indoor heated pool
• Whirlpool
• Steam room
• Hot/Cold shower
• Change rooms (two) for men and women
• Fitness center with:
  • Elliptical Trainer
  • Stair climbers
  • Free weights
  • Stationary bikes
  • Treadmills
  • Keiser air pressure weight machines

Please Note: Health Club facilities are available to hotel guests only. A room key must be shown at the entrance. Children 12 and under must be accompanied by an adult.

Golf Nearby

There are several spectacular golf courses just a short drive from Lake Louise.

The Fairmont Banff Springs Golf Course

• 27-hole golf course
• 45-minute drive from The Fairmont Chateau Lake Louise

Also, the Golden Golf Course, Kananaskis Golf Course and Canmore Golf Course

Hiking Trails

Full and half day hikes are offered. Please see Local Area Attractions for information.

Horseback Riding

A Rocky Mountain tradition! Re-live the days of the outfitter and his pack horse as you ride high above the shores of Lake Louise on the trail to the Lake Agnes or Plain of Six Glacier Tea House. Reservations are recommended. Available daily during summer, weather permitting. Activity Cost: from $40 - $150

Special Access Rooms

Special needs accommodation is available on a request basis. Please contact the hotel in advance to confirm due to limited inventory. Ramps are located throughout the hotel, with the exception of the pool. Designated parking stalls are also available in close proximity to the doors. Limited number of wheelchairs and portable equipment is available by request through Royal Service.

The hotel has two types of accommodation:

Eased access rooms:

• Large entry door frames
• Lower peep holes
• Flashing Fire light in room
• All doors swing into the room not the bathroom
• Roll in bathroom vanity
• Basins have open grid strainers without mechanical pop-up
• Faucets are two - handled levers
• Additional grab bars
• Raised toilet seats
• Portable equipment available upon request
• Additional information within the guest directory - persons with disability tab

Persons with disabilities rooms include all of the above equipment and services plus:

• Automatic entry door opener
• Roll in shower
• Sliding bar shower
• Space throughout the room that allows for a full wheelchair turning radius

Water Sports

The late Canadian Prime Minister Pierre Elliott Trudeau loved canoeing, famously commenting that it makes you 'a child of nature.'' Become a child yourself again (or bring the kids along) on a paddle across world-famous Lake Louise. Life moves in perfect unison with the sights and sounds of the wild as you guide your bright red canoe across our brilliant blue-green waters toward the towering Victoria Glacier. No previous experience required. Activity Cost: $35 plus GST per hour

Winter Sports

Snowshoeing, cross-country and downhills skiing, horse-drawn sleighs, ice-skating, dog sledding and snowmobile adventures are all offered. Please see Local Area Attractions for details.