Norwegian Star
Norwegian Cruise Line®
Overall Rating 
Based on 24 reviews
Submit your review Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.
Norwegian star
June
Pros: Staff was excellent!
Cons: Dining room food and tenders need much improvement.
Recommended: Yes
Main dining room service was slow and food often cold. Too many tenders. Original itinerary showed only one. Paamiut was a tender disaster!
Great time but...
June
Pros: Staff was awesome. Friendly and helpful. Food was good.
Cons: Wifi. Some deserts
Recommended: Yes
Wifi did not work most of the cruise. Was finally fixed the last two days of the 10 day cruise. The deserts were good except for the cakes. They were always dry.
Shout outs to Jeffrey and Rico in the Gatsby Bar; Russel at Proof Bar
Best to Ivan who took care of my cabin and always had a smile.
What Happened?
June
Pros: Production Shows, Ports of Call
Cons: Too many to list
Recommended: No
I have previously sailed on NCL, and this was the first time I was disappointed. Service in the Versailles was uncomfortably slow -- for breakfast, dinner and sea-day lunched. Over an hour for breakfast; over 90 minutes for lunch, and over 2 hours for dinner. The specialty restaurants were not much better. The internet service unreliable. Long lines that seemingly never moved.
What happened to the nightly turn down service?
My booking information stated that we would be tendering in only one port, but we tendered in a majority of the ports. [The tendering process in Paarmiut was a disaster. Hundreds of people stood in line for 45 minutes or more waiting for an officer to bring order to chaos]. Not knowing which ports were tender ports is a management failure.
Hopefully, this cruise was an aberration, and my next experience will be better.
Perfect size ship
October
Pros: Its still and a good size ship, that it does not gets crowded on seadays
Cons: When tendering to shore can get a little hectic if there are more ships at port.
Recommended: Yes
Really enjoyed our vacation on the ship. The staff is well trained, friendly, hard-working and goes all and beyond to please guests.
The food is always delicious and lots to choose from. They also accommodate people with food intolerance issues.
Cabins are good size and comfortable.
Panama Canal Cruise
February
Pros: Excellent cruise
Cons:
Recommended: Yes
We had a fabulous time as we cruised on the Norwegian Star. The cruise director and his staff were very upbeat and thoroughly enjoyed their jobs. Enjoyed Captain Mattias and his wealth of knowledge. Entertainment was very good, especially the Production Cast Singers and Dancers.
Norwegian Star
March
Pros: good cruise, great staff
Cons: Ship is getting old, and shows its age
Recommended: Yes
Great cruise with a great ships staff. Itinerary and all excursions were great.
Christmas Cruise 2017
December
Pros: Awesome suite in the front of the ship with a huge balcony
Cons: Buffet food was not very good; and not great for a gluten-free person. Many of the staff we found to be rude or apathetic.
Recommended: No
The restaurants were very good and service in each was excellent. Outside of that, and our "butler" in our suite- who was wonderful - we found much of the staff to be less than welcoming, and sometimes rude and dismissive.
Mediterranean Cruise
October
Pros: The staff, the food, the entertainment, the ship, the ports.
Cons: Not enough time in port!
Recommended: Yes
An incredible staff! Everyone was always positive and very accommodating.
The food was wonderful and I loved "free style dinning"! The ports were great, only wish we had more time there.
Adriatic Sea
September
Pros: Nice rooms, great entertainment, awesome speciality dining.
Cons: Buffet should be rebuilt/modernized. Seemed like a high school cafeteria. Poor dinner, ok breakfast.
Recommended: No
Entertainment was excellent. Dani, a girl with the show, was extremely helpful!! Buffet food was below average.
Great Cruise
June
Pros: Suite, all the help staff, the food
Cons: None
Recommended: Yes
This was an enjoyable cruise to the Greek Islands. Everything went well from the boarding through to the disembarktion at the end of the trip.The entire staff was very helpful and interacted well with each other. We will be cruising with NCL again next year.
Our one negative was the heat,which totally outside the control of NCL.
London, Paris, and cruise
October
Pros: Our entire trip was flawlessly scheduled down to the smallest detail.
Cons:
Recommended: No
At firs contact, my travel agent helped me narrow down where I wanted to go with my husband on our trip to Europe. All of her suggestions were fantastic and personal to our specifications. She is honest, and will tell you when something probably isn't a good idea, but will help you brainstorm other ideas of the trip. She ensured our transfers were scheduled,and they were flawlessly executed. There was never an issue with any part of our trip, it was so smooth and easy. This allowed my husband and I to enjoy our trip so much more without any anxiety. I cannot recommend her enough.
Baltic 2016
August
Pros: 1-itinerary & shore excursions were intriguing, historical & interesting; 2- life boat drill on first day didn't have to bring or wear life jackets; 3-stateroom was ready upon arrival; 4-2 laundry days @ cost of $20 bag which was convenient for 10 day cruise; 5- Capt was outstanding in narration in each port about history, highlight + development of country & city; 6- availability of different speciality restaurant along w/dining package' 7-Melodic Trio entertaining music at Atrium
Cons: 1-ship tour was offered on first day but very BIG, about 50 people w/ only 1 staff w/not microphone ; 2- mandatory life boat drill was confusing in checking in stateroom # & didn't go over rooms that show...we were there but received a letter that didn't go so clarified it w/guest services, other cruise lines go repeat #s that didn't go; 3- sometimes order of food at some restaurants were not accurate either not right order or substituted w/o telling customer; 4- bius for shore excursions need to reserve seats for handicapped as sometimes had to sit in back; 5- tour guides need microphones at different ports for shore excursions; 6-some of staff on board not enthuse, interested in what their duties/activities, for example we attended 2 classes while w/only about 2-3 passengers attending & staff leader wasn't happy that we showed up; gave us the kit & that was it
Recommended: Yes
Overall Baltic Cruise was another memorable cruise despite the minor incidients or "pros" that are listed. Did remember we sailed on Norwegian Star & it was been renovated w/many offerings in speciality restaurants & overall appearance & maintenance of ship upgraded. Also enjoyed music of Melodic Trio in atrium as awesome! There were many highlights for us; visiting Tallinn, Estonia; St Petersburg w/underground subway tour & also Russian ballett; & countrysides of Porvoo, Finland & Sigtuna, Sweden. MAHALO for making this all possilble!!
Baltic Sea Cruise by Norwegian Star
September
Pros: open dining options
Cons: cabin just kind of tight
Recommended: Yes
We love the excellent services and food provided by the ship.All personell top down are excellent too.
Great ship, good crew
April
Pros: smallish ship (~2300 passengers), v good enteratainment, great food
Cons:
Recommended: Yes
Great ship, just the right size. Crew were very courteous and engaging. Smooth sailing. Food in the restaurants was better than the buffet - but all was very edible. Alcoholic drinks were expensive (~$10-12) and not excessively large - if you are serious about drinking - definitely buy the all inclusive drink package.
Best cruise ever
March
Pros: Good selection of shows, places to eat, entertainment/games, tours
Cons: Stateroom with Balcony canNOT accomodate 3-4, even if 1-2 are children.
Recommended: Yes
Lots to do. Did not appreciate that even with the unlimited beverage package, you had to pay separately for bottled water and coffee at the Java Café. Not enough lounge chairs at the pool. Some people would get there at 8 am and save an entire row of chairs, and there was no one there to tell them they couldn't. Water features were probably nice, but not operational. One of two pool slides was broken on this cruise, and a whole bunch of previous ones, as I'd heard on the ap, so when are they going to fix it?
Pride of America-NCL
December
Pros: Well suited for our family- appropriate activities for all ages, buffet service, exellent kids club, very attentive cheerful staff
Cons: Mediocre food even in better restaurants, persistent loud music, rather crowded state rooms
Recommended: Yes
As a large ship, family cruise it was alright but not spectacular. We would not choose to go on it as adults nor recommend it to friends without a family setting or to those who are looking for a class of passengers to share experiences or social interaction.
Two Trips in One - First/Last with NCL
October
Pros: Nice ship- Nice cabin- Nice beverage package -Good entertainment
Cons: Did not sail on time and did not keep the guests informed of the delay. Unorganized at the bars. It took 20 plus minutes to get drinks. Only 3 or 4 crew members were friendly. Others appeared to just get their job done. Debarkation took forever. Very unorganized
Recommended: No
NCL needs to get organized. Heard many negative comments from fellow cruziers
Good choice if you prefer big cruise ships (not our preference)
May
Pros: Very good service by personnel, multiple dining venues, easy on and off
Cons: Limited menu choices, crowded dining areas,
Recommended: No
Ship is clean and well-maintained, housekeeping, dining and customer services are very good, personnel involved in shore excursions are mostly Russian or Eastern European and where often difficult to understand, buffet dining areas were always a mad house, not much variety of menu items, and food was not tasty. If you like big crowds, then this one is for you.
Since we took a back-to-back cruise several of the shows were repeats.
Cruise director was good but his assistant needs better English language training.
Atlantic Crossing
May
Pros: Staff
Cons: Food in the buffet could have been hotter
Recommended: Yes
Overall our experience with N. Star was very enjoyable. The staff couldn't have been nicer; food in the dinning room was nicely presented and tasty.
Having just come out of dry dock and having some redecorating every this was bright and shiny.
Would not hesitate to travel on the Star again.
Norwegian Star 2015 Mexican Riviera
April
Pros: Large Ship, beautiful spacious rooms, great shows, great staff
Cons: Food - The food was terrible!
Recommended: Yes
We really enjoyed the cruise. The ship was clean and a great amount of effort was performed to keep it that way.
Cruisin' Free Style
November
Pros: We were free to go where and when we wanted.
Cons: Can't say that I have any.
Recommended: Yes
This cruise was a great vacation for my wife and I. We enjoyed just being us and having the time to ourselves. We didn't have any set time to be here or there except for our excursions. We were left alone to do as we pleased. We ate when and where we wanted, when we wanted. We relaxed, read, napped, walked, strolled the decks, watched people having fun. It was a very relaxing vacation.
Norwegian is the best cruise ship ever!
August
Pros: Beautiful ship, great food, amazing entertainment, great planning of excursions
Cons: I can't think of any
Recommended: Yes
I enjoyed every moment on my trip with Norwegian Cruise Lines.
Norwegian Star
April
Pros:
Cons:
Recommended: Yes
Overall quality was good, stateroom very satisfactory. Food in dining rooms was fair to boring. Theater quality was terrible. It was fun watching people switching seats hoping to find one suitable to watch the show. ENTERTAINMENT WAS SUPERIOR !!!!
Cruise rated
April
Pros: Great cabin steward. Freestyle dining seemed to work.
Cons: See review
Recommended: No
Food fair. Service inconsistent in Versaille room. Common theme of ship always looking for more $. Wine expensive for value, Meridian Chardonnay $28 + serv chg. Had a swim suit ruined by a hot tub - guest services was border line rude - said 2000 people had no prob with that tub today etc etc (a remote tub). Room was poorly laid out, toilet seat wouldn't stay up. 1/2 of saved deck chairs remained empty for hours.
Norwegian Star | Cruises
Travel content powered by Advaia.com
